Privacy Policy

PRIVACY STATEMENT

Protecting the privacy and security of our clients’ personal and financial information is one of our top priorities. The following Privacy Statement outlines how we collect and safeguard your information. By opening an account or using our website, you consent to the collection and use of your personal data as described in this privacy statement.

RESTRICTION OF RESPONSIBILITY

If you decide to purchase a product or service from another company, any personal information you provide to them will no longer be governed by our Privacy Statement. We are not responsible for the privacy practices or content of external sites we link to, and we have no control over how your information is used or protected by those sites. When you choose to visit a co-branded or linked website, you may be asked to provide registration or other details. Please be aware that the information you provide will be shared with a third party, and we encourage you to review their privacy policy.

CHANGES TO THIS PRIVACY STATEMENT

From time to time, we may update this Privacy Statement. If we make any changes, the revised Privacy Statement will be promptly posted on our website, and we will notify you with an announcement on the site. By continuing to use our website, you agree to accept the revised Privacy Statement as notice to you. Any disputes regarding our Privacy Statement will be governed by this notice and our Customer Agreement. We encourage you to periodically review this policy to stay informed about the information we collect, how we use it, and with whom we share it. If you have any questions that are not addressed in this statement, please contact a Client Services representative.

COLLECTION OF PERSONAL INFORMATION

We collect the necessary information to open an account, facilitate transactions, and protect your assets and privacy. This includes gathering data to assess your needs and preferences. The information we collect directly from you includes your name, mailing address, phone number, email address, and other details to help us identify you and communicate effectively.

OUR AFFILIATES AND PARTNERS

We may share information with our affiliates if it is necessary to provide the product or service you requested or to offer you the opportunity to participate in products or services provided by our affiliates. Additionally, we may form partnerships and alliances, including joint marketing agreements, with other companies offering high-quality products and services that may be beneficial to our clients. To ensure these products and services align with your needs and are delivered in a relevant and useful way, we may share certain information with our partners, affiliates, and alliances.

SECURITY

All information you provide to us is stored on secure servers. Any payment transactions are encrypted using SSL technology. If we have provided you with a password, or if you have chosen one, to access certain sections of our website, you are responsible for keeping that password confidential. We ask that you do not share your password with anyone.

While we strive to protect your personal data, please note that the transmission of information over the Internet is not entirely secure. Although we take steps to safeguard your data, we cannot guarantee the security of any information transmitted to our website, and such transmission is at your own risk.

USAGE OF PERSONAL INFORMATION

We use personal information solely for the purpose of providing you with high-quality service and ensuring security. For instance, we may use the information to verify your identity and contact details. Additionally, we use this information to set up your trading account, assign an account number and secure password, monitor your account activity, and communicate with you regarding relevant account information.

USE OF “COOKIES”

We use cookies to help secure your trading activities and improve the performance of our website. (Cookies are small text files sent from the web server to your computer.) The cookies we use do not contain any personal or account information, such as your password. They simply allow the site to recognize that a page request is coming from someone who has already logged in.

We may share website usage data with reputable advertising companies to target our internet banner advertisements on this site and others. For this purpose, pixel tags (also known as clear gifs or web beacons) may be used to track the pages you’ve visited.

NON-AFFILIATED THIRD PARTIES

We do not sell, license, lease, or disclose your personal information to any third party for any reason, except as outlined below.

We reserve the right to share your personal information with third parties when required by law, regulatory authorities, law enforcement, or other government entities, or when necessary to protect our rights or property.

To improve our services, we may partner with other businesses to assist with certain internal functions such as account processing, order fulfillment, client service, client satisfaction surveys, or other support services or data collection activities related to our business.